home warranty of america reviews yelp

Our AC unit quit working on 6/25/18 while we were on our honeymoon. We were able to call HWA when we got to port on 6/26/18 and approve my mother making a claim. She made the initial claim on 6/26/18. It is now 7/18/18 and we STILL DO NOT have our AC fixed. They continuously give us the runaround that the unit has been ordered, but cannot provide an order number. They will not allow us to speak to a manager, because managers are always busy on conference calls. We are told that purchasing has to approve our order, but we cannot speak to anyone in purchasing. It's a shady operation that has no problem taking our premium but has yet to fulfill their end of the deal. When you purchase a home, even a home that isn't new, there is a very good chance that you will be offered a home warranty. The seller may offer to purchase one on your behalf to provide peace of mind that any component of the home that fails can be fixed affordably. If not, you will likely receive numerous mail solicitations to purchase a home warranty once the sale closes.

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I would have ice everywhere and it was leaking water inside my freezer, so it would refreeze everything in a block of ice.